Privacy Policy

Privacy Policy and Terms Of Service.

Thank you for visiting our website and your interest in air conditioning and heating. We are committed to protecting your privacy. By using the www.chicago-heating-repair.com website, you expressly consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy.

We provide information and resources related to air conditioning and heating.
Our Privacy Policy is designed to protect your personal data while at the same time responding to your request for information related to air conditioning and heating. Physical, managerial, and electronic procedures are used to safeguard the security and integrity of your personal information.

This Privacy Policy describes how we treat information received about you when you visit our website or contact us. Except as described below, we will not use or intentionally disclose any personal information about you to any unaffiliated third parties without your consent

Personal information is normally accessible only by staff who are designated to process online inquiries. Any other employee or other party such as a contractor who we find it necessary to authorize to get access to equipment containing personal information collected on this website would also be bound to abide by this policy.

Personal Information That We May Collect
We collect the following types of personal information: names, postal and e-mail addresses, telephone and facsimile numbers, and comments you provide. We do not collect credit card numbers on this website. We may also collect business information from sole proprietorships that inquire about our services, some of which might constitute personal information. In the course of our business, we also may collect personal information from individuals acting solely in their business capacity.

Website use information also includes the domain names and /or the corresponding IP addresses (a numerical identifier for a computer on the Internet) of those who visit our website.

Telephone usage information may include caller ID results, if your local phone company transmits this information. You can usually disable caller ID transmissions by contacting your local phone service company.

We do not collect or maintain information from those actually known to be under the age of thirteen, and no part of our business services or web site is structured to attract anyone under the age of thirteen.

How We Use Personal Information Collected Online
Unless you consent, we will not use your personal information for any purpose other than that for which you submitted it. We use personal information to reply to business inquiries, handle complaints, provide business related notices, and in the keeping of business records.

To prevent duplication of effort for you, if you decide to become a client of ours, it is possible we will incorporate some or all of the information you provided in your online inquiry into the preparation of the agreement you would sign to become a client of ours. In the process of reviewing and signing this agreement, you would get to review the use in this way before signing.

How Your Information May Be Shared
If you submit a request, question, or complaint that needs to be answered by a third party, provider of technical services to us, or advertiser, we may share information about you necessary to fulfill your request. When you submit a comment, request, inquiry, or complaint, you are authorizing us to forward your information to the appropriate location or person as necessary. Without a complete submission of all requested information, we may not be able to share your information in order to process your submission. We never sell or rent your personal information. We may, from time to time, send you an optional survey such as an email request for your feedback about our services. We may also contact you in the future to tell you about new products, new services, or changes to our privacy policy. We do not sell, lease or otherwise provide your information to any third-party other than described above.

We may also release personal information to appropriate governmental authorities under the following circumstances: Where release is required by law (such as a subpoena) or regulation, or is requested by a government agency conducting an investigation or proceedings; Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency would regulate.

Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at the link below.

Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal and technical purposes to provide better client service and may also be provided to others in keeping with the policies stated above.

Cookies are a small amount of data that are sent to your browser from a Web server and stored on your the hard drive of your computer. We use non-identifying cookies to provide easier site navigation and to track user responses (such as filling in a contact form) to keywords such as on advertisements on search engines. You can still use our website if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine, and are not tied to anything that could be used to identify you under the type of data collection we would use.

Suggestions, Problems, or Complaints on this Privacy Policy
If you have a suggestion, concern, or complaint about this Privacy Policy, please contact us by using the link on this page.

Links
There are links to other websites including e-commerce sites and other content from third parties available to you from links located on this website. These resources are not subject to our Privacy Policy shown here. They are responsible for their own content and privacy policies. We recommend that you carefully review the privacy policy, products, and services at each site you visit to determine how their use might affect you or protect your privacy.

Policy Modifications
We may change this Privacy Policy periodically. We will post any changes here and date the most recent version, so be sure to check back here from time to time.

Terms of Service
This Web site is offered to you, conditioned on your acceptance without modification, of the following terms, conditions, and notices contained in this agreement (the “Terms and Conditions”). Your use of this Web site constitutes your agreement to all such terms, conditions, and notices in effect at such time. If you have any questions regarding these Terms & Conditions, you may contact us at www.chicago-heating-repair.com. We may amend these Terms & Conditions at any time; changes or amendments will be posted at the bottom of this page for public view and be considered upon such posting. These Terms & Conditions were last updated on 07/07/2018.
Chicago Heating Repair Company is committed to making your experience a positive one. Upon calling our service number we will provide you with pre screened and licensed professionals in your area, if any, who may be interested in fulfilling your need.
GENERAL PROVISIONS. You acknowledge and agree that the Chicago Heating Repair services are provided to you on an “AS IS” basis without any warranty whatsoever, and your sole and exclusive remedy, and Chicago Heating Repair Company sole obligation to you or any third party for any claim arising out of your use of the Chicago Heating Repair Company  services or the Chicago Heating Repair Company Web site, is that you are free to discontinue your use of the Chicago Heating Repair Company services or the Chicago Heating Repair Company Web site at any time. EXCEPT AS EXPRESSLY SET FORTH HEREIN, Chicago Heating Repair Company EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT Chicago Heating Repair Company SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF Chicago Heating Repair Company HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND PROVINCES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. The Terms and Conditions will inure to the benefit of Chicago Heating Repair Company  successors, assigns and licensees. If any provision of these Terms and Conditions shall be deemed unlawful, void or unenforceable, for any reason, by any court of competent jurisdiction that provision shall be modified in order to make it enforceable, while maintaining the spirit of the provision. Alternatively, if modification is not possible, such provision shall be stricken and shall not affect the validity and enforceability of the remaining terms. The failure of Chicago Heating Repair Company to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Chicago Heating Repair Company services or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect. These Terms and Conditions are governed by the laws of the State of Illinois as such laws are applied to agreements entered into and to be performed entirely in the State of Illinois and between Illinois residents. You agree to submit to jurisdiction in Illinois and that any claim arising under these Terms and Conditions will be brought solely in a court in Cook County, Illinois.
Chicago Heating Repair Company does not guarantee that we will be able to match your needs with a professional in the industry you desire or that the professional/professionals in your area that either are capable or willing to complete your service needs. Chicago Heating Repair Company takes necessary steps to pre-screen the credentials of the clients we represent but makes no guarantees or representations regarding the skills or representations of such service professional or the quality of the job that he or she may perform for you if you elect to retain their services. Chicago Heating Repair Company does not endorse or recommend the services of any particular service professional nor do we guarantee or warrant their performance on the job or the outcome or quality of the services performed. The companies we represent are not employees or agents of Chicago Heating Repair Company, nor is Chicago Heating Repair Company an agent of any company we represent. Chicago Heating Repair Company does not perform, and is not responsible for, any of the services requested by you in your request. Your rights under contracts you enter into with service professionals are governed by the terms of such contracts and by applicable federal, state, provincial and local laws. Should you have a dispute with any service professional, you must address such dispute with the service professional directly, AND YOU HEREBY AGREE TO RELEASE Chicago Heating Repair Company (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) AND ANY OTHER PERSON, FIRM, OR ENTITY (INCLUDING OUR BUSINESS PARTNERS SUCH AS A PRODUCT MANUFACTURER OR SUPPLIER WHO MAY EMPLOY THE Chicago Heating Repair Company ADVERTISING) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH SERVICE PROFESSIONALS.
USE OF THE Chicago Heating Repair Company ADVERTISMENT. You acknowledge and agree that your use of the Chicago Heating Repair Company services is for your personal use and not for any commercial or advertising purposes. You agree that all of the content and information posted on the Chicago Heating Repair Company, including but not limited to Service Professional profiles, is the sole and exclusive property of Chicago Heating Repair Company, and that you have no right to reproduce, post, publish, or otherwise use such information other than for your personal use relating to your service request. You acknowledge that a violation of the foregoing could result in significant damages, and you agree that you are liable to Chicago Heating Repair Company for any such damages, and will indemnify Chicago Heating Repair Company in the event of any third party claims against Chicago Heating Repair Company based on or arising from your violation of the foregoing. We reserve the right to revoke your access to the Chicago Heating Repair Company Web site and services at any time. All information about our professionals is confidential and for your personal use only. If it is determined or suspected by Chicago Heating Repair Company in its sole discretion that you are misusing or attempting to misuse or circumvent the Chicago Heating Repair Company services or system, or are using or attempting to use them for any inappropriate, non-personal, or commercial purposes, including but not limited to activities such as hacking, infiltrating, fraud, advertising, jamming or spamming, Chicago Heating Repair Company reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.
TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO Chicago Heating Repair Company AND ITS PROFESSIONAL PARTNERS, AND TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION IN A SERVICE REQUEST, INCLUDING BUT NOT LIMITED TO SOME ONE ELSE’S NAME, E-MAIL ADDRESS, PHYSICAL ADDRESS OR PHONE NUMBER OR A RANDOM OR MADE UP NAME, ADDRESS, E-MAIL OR PHONE NUMBER YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO Chicago Heating Repair Company AND EACH Chicago Heating Repair Company SERVICE PROVIDER WHO ACCEPTS SUCH SERVICE REQUESTS, FOR THE GREATER OF: (1) A MINIMUM AMOUNT OF $10,000 TO EACH OF Chicago Heating Repair Company AND EACH OF THE AFFECTED Chicago Heating Repair Company PROFESSIONALS AND FOR EACH OF THE ACTUAL PERSON(S) AFFECTED BY ANY OF THE IMPROPER, INCORRECT OR FRAUDULENT INFORMATION YOU ENTER (FOR EXAMPLE THE ACTUAL OWNER OF THE E-MAIL ADDRESS OR PHONE NUMBER, ETC.), PER IMPROPER SUBMISSION, PLUS ANY ATTORNEYS FEES COSTS AND EXPENSE RELATING THERETO, IF APPLICABLE, OR (2) THE ACTUAL DAMAGES, DIRECT, PUNITIVE AND CONSEQUENTIAL, AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE FROM SUCH INTENTIONAL, MISLEADING, HARMFUL AND FRAUDULENT ACTIVITY, PLUS REASONABLE LEGAL FEES, COST AND EXPENSES RELATING THERETO, WHICH EVER IS GREATER.
COMPLAINT PROCESS AND SERVICE GUARANTEE. We cannot guarantee the work performed by a listed service professional, and while we have no obligation to you with regard to your relationship with a service professional, the Chicago Heating Repair Company  resolution process will try and assist you in resolving any workmanship problems that may arise in the course of a home improvement repair or maintenance project and which may be the fault of a service professional who you learned about through the Chicago Heating Repair Company services. Under the circumstances more fully described herein and upon completion of all required procedures, although we have no such obligation, we may, upon your request, provide limited assistance in resolving disputes between you and a service professional. You must participate and use good faith efforts to resolve problems through the Chicago Heating Repair Company resolution process. If, in its sole discretion, Chicago Heating Repair Company determines that you have not participated and cooperated in good faith in the resolution process, Chicago Heating Repair Company may terminate such Resolution Process and the Service Guarantee. Such limited assistance in no way nullifies the release and indemnification described in these Terms & Conditions.
6. NOTICE SPECIFIC TO DOCUMENTS AND INFORMATION AVAILABLE ON THIS WEB SITE. Permission to use documents (such as press releases, datasheets, content, informational items and FAQs) from the Chicago Heating Repair Company server (“Server”) is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such documents from the Web site is for your informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Educational institutions (specifically K-12, universities and state community colleges) may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission of Chicago Heating Repair Company. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Documents specified above do not include the design or layout of the Chicago Heating Repair Company Web site or any other Chicago Heating Repair Company owned, operated, licensed or controlled site. Elements of Chicago Heating Repair Company Web sites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any Chicago Heating Repair Company web Site may be copied or retransmitted unless expressly permitted by Chicago Heating Repair Company. Chicago Heating Repair Company AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. Chicago Heating Repair Company AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE Chicago Heating Repair Company WEB SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Chicago Heating Repair Company AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
7. LINKS TO THIRD PARTY SITES. The links in the Chicago Heating Repair Company Web site will let you leave Chicago Heating Repair Company Web site. The linked sites are not under the control of Chicago Heating Repair Company and Chicago Heating Repair Company  is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. Chicago Heating Repair Company is not responsible for webcasting or any other form of transmission received from any linked site. Chicago Heating Repair Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Chicago Heating Repair Company of the site.
8. SERVICE PROFESSIONAL PRESCREENING PROCEDURES AND DISCLAIMERS. Chicago Heating Repair Company uses the following criteria as part of its registration enrollment process (“registration”) for new service professionals applying for membership in our network:
Licensing – Chicago Heating Repair Company confirms at the time of a service professionals registration, that a prospective new member has all applicable required state-level or provincial-level trade licensing. Certain states may require state-level licensing for projects above specified dollar amounts. We recommend you confirm these licensing requirements with the business and the applicable state and local licensing authorities. In some states, licensing may be required by the county or local authority in which the work is being performed. We recommend you confirm these licensing requirements before proceeding with your project. Larger projects often require the use of sub-contractors for specific types of work. We recommend you verify that all the sub-contractors doing work on your project carry the appropriate licensing.
Insurance/Bonding – Where relevant, Chicago Heating Repair Company and Lakeshore Media Group LLC confirms general liability insurance coverage or bonding information (for movers, either cargo valuation coverage or general liability insurance coverage) presented by member service professionals in their profiles at the time of their registration with Chicago Heating Repair Company. Chicago Heating Repair Company confirms such coverage via the service professional’s insurance agent.
Criminal Records Search – Chicago Heating Repair Company uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
Sex Offender Search* – In the state in which the owner/principal of the company is located, we check the state’s official Sex Offender web site, to confirm that there is not a match based solely on the name of the owner/principal of the company. We do not run sex offender searches in any other states. Please note that only a fingerprint match can guarantee an accurate match for a sex offender search. We recommend that you check the applicable state sex offender website for any individual that will be performing work in your home.
Identity Verification (Reverse Phone Lookup) – We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.
Work History Verification – Chicago Heating Repair Company conducts a background check verifying all companies represented by Chicago Heating Repair Company have a minimum of 5 years of combined experience within one organization.
Chicago Heating Repair Company does not assume responsibility or liability for any Review or for any claims, damages, or losses resulting from any use of the Site or the materials contained therein.
Contact Us
If you see objectionable content or have any questions about these Terms of Use, please contact us at 773-330-3689.
INDEMNIFICATION. YOU AGREE TO INDEMNIFY Chicago Heating Repair Company, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS, AND OTHER PARTNERS AND HOLD THEM EACH HARMLESS FROM ANY AND ALL CLAIMS OR DEMANDS, INCLUDING ATTORNEY’S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING FROM YOUR USE OF THE Chicago Heating Repair Company SERVICES OR IN CONNECTION WITH THE Chicago Heating Repair Company WEB SITE OR YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING FROM YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY.